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Creating behavioural change through assessment?

Assessment by Professional Conversation™, (APC) was originally developed as a tool for assessing current competence for high level, integrated performance, mainly in the management and service sectors. Use of the method in a wide range of contexts over a number of years suggested that there were significant other benefits for both candidates and employers and that far from being solely an assessment process it is a high level learning process in its own right which promotes significant behavioural change. Improved performance, higher levels of motivation and commitment to further learning have been directly attributed to the APC process. To determine whether there are sufficient data to support this claim, users of the process, in conjunction with CIL agreed to undertake research within their candidate population. Initial data has been collected through candidate surveys and compared with evaluation data collected by Ministry of Social Development (MSD). Follow-up interviews have yet to be undertaken with candidates and employers as a change of government and economic imperatives have limited access to these people. Case studies are also being developed. The interim results of this research will be reported in this paper.

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