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RoI Evaluation model for non formal models of education in the civil service

The capacity building and training has over years been and still is a key instrument in nearly all development cooperation programmes provided by donors and as such should be considered an effective tool for making progress in human development. Historically, training has been measured from the perspective of what transpired during the training programme: did the participants enjoy the experience; was the content relevant; did learning occur? This approach is still used in many public institutions, and a great deal of training is not measured beyond participant – reaction smile sheets and self-reported learning, which are easy to complete and tend to reflect positive results. The training function and the participants often have not been held accountable for the transfer of learning to the work setting and the imapct on key organizational measures. The use of Kirkpatrick’s and Phillip’s methodology for training evaluation in development cooperation has not been impressive, so the measurement and evaluation are useful tools to help internalize the result-based culture and to track progress.

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